Cancel CyberGhost and stop renewing
We draft, send and timestamp your CyberGhost cancellation so you have proof it went in on time.
£1.99for 48h
then £39.99/month, unlimited sending
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We draft it
A formal cancellation letter to CyberGhost, written correctly.
We send it
On your behalf to CyberGhost, from our verified sending address.
We prove it
A timestamped PDF proof of sending, with a content hash and delivery status.
Good to know
CyberGhost plans auto renew, often as a long prepaid multi year term that renews at a higher rate, and a money back window commonly applies, so cancel before the renewal date.
How to cancel CyberGhost
Cancelling CyberGhost can be surprisingly fiddly. Many customers are on a long prepaid multi year plan that auto renews at a higher rate, and the setting to stop renewal or claim a refund is buried in the account area. Because CyberGhost is billed directly on the web by card, a written cancellation to the company is valid. A dated written notice, alongside a timestamped proof that it was sent, protects you if a renewal is charged anyway and gives you firm evidence to show your bank or the provider if you need to challenge a charge later.
Common reasons people cancel CyberGhost
- The renewal price is far higher than your original deal.
- You did not expect a multi year plan to renew on its own.
- You rarely use the VPN now.
- You have found a better value option elsewhere.
- You want to stop the payment before the next long term charge.
Doing it yourself
- 1Log in to your CyberGhost account and open the subscription settings.
- 2Turn off auto renewal so the plan will not renew at the end of the term.
- 3If you are still within the money back window, request a refund through their support.
- 4Ask your bank to cancel the continuous payment authority so no further card charges can be taken.
- 5Get written confirmation of the cancellation and keep a copy for your records.
Letting SubscriptionCancellation.com do it
- 1Give us a few details, we draft the notice for you.
- 2Review it, then authorise us to send on your behalf.
- 3We send it and give you a timestamped proof PDF.
What a valid CyberGhost cancellation notice should include
- Your full name.
- The email address on the CyberGhost account.
- Your subscription or order reference.
- The upcoming renewal date.
- A clear statement that you are cancelling and do not want the plan to renew.
CyberGhost cancellation FAQs
Does turning off auto renewal refund my current plan?
No. It stops the next charge, but access usually continues until the end of the term you already paid for. A refund needs a separate request within the money back window.
What if CyberGhost still charges me after I cancel?
That is exactly why a dated notice and proof of sending matter. With timestamped evidence you can ask your bank or the provider to reverse a charge taken after you cancelled.
Does SubscriptionCancellation.com guarantee the cancellation?
We draft, send and timestamp your notice as proof it was sent in time. CyberGhost processes the cancellation itself, so we prove your action rather than guarantee their outcome.
SubscriptionCancellation.com is an independent service and is not affiliated with, endorsed by, or connected to CyberGhost. We provide proof that your cancellation notice was sent, not a guarantee of the outcome.